Compare Custral to what you use now.
Fair write-ups of the tools teams weigh us against: what each does well, where it stops, and what it costs.
CRMs stop at the deal. Custral runs the whole cycle.
A legacy enterprise CRM
Endlessly configurable, if you have the admins and the months. Post-sale work lives in another system.
With CustralOne platform your team runs itself, started from a blueprint.
A stack of point tools
A CRM, dialer, notetaker, sequencer and BI tool, each with its own login and bill. Context leaks at the seams.
With CustralRecords, inbox, calls, docs, workflows and dashboards on the same data.
A new AI-native CRM
Attio, Clarify, Lightfield and Day.ai rebuilt the CRM around AI. The inbox, phone and post-sale work stay elsewhere.
With CustralThe same AI-first idea, across the whole lifecycle.
Spreadsheets and your inbox
Free and instant, until follow-ups slip and the data decays as the team grows.
With CustralStructure, automation and a shared history from day one.
Side by side, by category.
| Capability | Custral | Legacy enterprise CRM |
|---|---|---|
| CRM records & pipeline | Built in | Built in |
| Email, SMS, chat & voice inbox | Built in | Add-on or varies |
| Dialer & AI notetaker | Built in | Add-on |
| AI to build and run work | Built in | Add-on |
| Workflows & automation | Built in | Admin-configured |
| Dashboards & reporting | Built in | Built in |
| Collaborative docs | Built in | Not really |
| Open API + in-product blocks | Built in | API only |
| Billing | One subscription | Seat + add-ons |
| Time to live | Minutes, from a blueprint | Weeks + consultants |
| Capability | Custral | AI-native CRM |
|---|---|---|
| CRM records & pipeline | Built in | Built in |
| Email, SMS, chat & voice inbox | Built in | Email syncs; SMS and chat elsewhere |
| Dialer & AI notetaker | Built in | Reads transcripts; no dialer |
| AI to build and run work | Built in | Built in, the category's strength |
| Workflows & automation | Built in | Built in, still maturing |
| Dashboards & reporting | Built in | Built in, younger |
| Collaborative docs | Built in | Notes, not documents |
| Open API + in-product blocks | Built in | API & webhooks |
| Billing | One subscription | Seats + AI credits |
| Time to live | Minutes, from a blueprint | Minutes |
| Capability | Custral | Point-tool stack |
|---|---|---|
| CRM records & pipeline | Built in | One of the tools |
| Email, SMS, chat & voice inbox | Built in | Separate inbox tools |
| Dialer & AI notetaker | Built in | Separate tools |
| AI to build and run work | Built in | Varies by tool |
| Workflows & automation | Built in | Third-party glue |
| Dashboards & reporting | Built in | Separate BI tool |
| Collaborative docs | Built in | Separate tool |
| Open API + in-product blocks | Built in | Varies |
| Billing | One subscription | Many invoices |
| Time to live | Minutes, from a blueprint | An integration project |
| Capability | Custral | Spreadsheets & inbox |
|---|---|---|
| CRM records & pipeline | Built in | Manual sheets |
| Email, SMS, chat & voice inbox | Built in | Your inbox |
| Dialer & AI notetaker | Built in | None |
| AI to build and run work | Built in | None |
| Workflows & automation | Built in | Manual |
| Dashboards & reporting | Built in | Hand-built |
| Collaborative docs | Built in | Partial |
| Open API + in-product blocks | Built in | None |
| Billing | One subscription | Cheap upfront |
| Time to live | Minutes, from a blueprint | Instant, then it breaks |
A starting point, not a scorecard. The AI-native column describes products like Attio, Clarify, Lightfield and Day.ai.
One workspace, one bill.
- Instead of paying separately for
- CRM
- Email & inbox
- Dialer
- AI notetaker
- Sequencer
- Website chat
- Docs
- Dashboards / BI
- Workflow glue
Records & CRM
- Custom objects & properties
- Pipelines & stages
- Full customer timeline
- Views & boards
Unified inbox
- SMS & website chat
- Voice calls
- Assignment & routing
Calls & meetings
- Built-in dialer
- Recording & transcription
- AI notetaker
- Follow-up drafts
Stella, your AI teammate
- Ask about your workspace
- Build objects, views and workflows
- Fill & enrich fields
- Works only where you allow
Automate & coach
- Workflows
- Sequences
- Dashboards & reporting
- Coaching scorecards
Extend & connect
- Open API & SDK
- Build your own blocks
- Widgets & embeds
- Webhooks
We want to win outright.
If Custral is the better fit for your team, the facts should show it. Pick a tool for the full write-up.
- Credit the competitionEvery write-up starts with what the other tool does well.
- Date every priceQuoted from the vendor's own pricing page, dated and linked.
- Say when it isn't usIf another tool fits your team better, the page says so.
Salesforce
Best at real enterprise scale, with admins to run it.
Custral vs Salesforce →HubSpot
Best for marketing-led growth.
Custral vs HubSpot →Attio
Best for a fast, elegant CRM with other tools around it.
Custral vs Attio →Day.ai
Best as agents on top of the stack you already run.
Custral vs Day.ai →Clarify / Lightfield
Best for sales teams betting on a CRM that updates itself.
Custral vs Clarify / Lightfield →Monaco
Best for an early startup that wants outbound built and run for it.
Custral vs Monaco →Micro
Best for a solo founder living in email and DMs.
Custral vs Micro →Clay
Best for finding and researching accounts.
Custral vs Clay →Vitally / Gainsight
Best for a large, specialised customer-success team.
Custral vs Vitally / Gainsight →Notion
Best for docs and wikis, and a first CRM.
Custral vs Notion →ClickUp
Best for running projects and internal work across teams.
Custral vs ClickUp →monday CRM
Best for teams already running their work on monday boards.
Custral vs monday CRM →Zoho CRM
Best for a low-cost CRM inside the wider Zoho suite.
Custral vs Zoho CRM →Questions about switching.
Is Custral really all-in-one, or shallow across the board?
Records, inbox, calls, docs, workflows and dashboards share one data model, so a call, an email and a task land on the same record. It's younger than the incumbents, so try it rather than take our word for it.
Can I move off my current CRM?
Yes. Import your contacts and companies, start from a blueprint for your objects and views, and invite your team. It's setup you do yourself, without a consultant.
Do I still need a separate automation tool like Zapier?
For most flows, no. Workflows and webhooks are built in and run on the same data. If you already rely on external glue, webhooks and the API connect to it.
How is Stella different from a CRM add-on?
Stella, your AI teammate, works across the whole workspace: it answers questions, builds objects and views, and enriches records. By default it asks before sending anything.
Is Custral built for enterprise or for smaller teams?
It's self-serve and quick to set up, which suits founders and growing teams today. The API and in-product blocks let it grow with you without a consultant.
What does it cost compared to a stack of tools?
Plans start at $39 a seat a month billed annually ($49 monthly), for the whole product; API access starts on Growth. One subscription instead of a bill per tool.
See it with your own data.
Import a CSV, start from a blueprint, and invite your team.
Plans from $39 a seat a month, billed annually. See pricing
Sample import