Every conversation writes itself up.
Calls and meetings are transcribed live. Chats and email get the same summary and next steps.
Every conversation, written up.
The same write-up for a call, a meeting, an email thread or a chat.
Summary
Acme wants its 12 support agents on the same system as sales. Maya offered Growth and will send pricing today. Finance must approve before the 30th.
Sentiment
Positive- Outcome
- Interested
- Duration
- 7:12
- Report
- Discovery call
Summary
Rollout moves to the first week of March. Globex books training before then. Legal still owes the data agreement.
Sentiment
Mixed- Outcome
- Meeting scheduled
- Recorded
- Desktop app · 31:05
- Report
- Implementation check-in
Summary
Northwind will renew for two years if billing moves to annual. Jordan wants the updated order form by Friday.
Sentiment
Positive- Outcome
- Won
- Thread
- 6 emails · 3 people
- Report
- Renewal
Summary
Initech asked to add three seats this month. Maya sent an updated quote. They want the seats live before their team offsite.
Sentiment
Positive- Outcome
- Interested
- Chat
- 9 messages
- Report
- Expansion
Wherever the conversation happens.
Every call, written down as it happens.
- Live transcript and notes during the call
- Summary, outcome and sentiment after hangup
- Voicemails transcribed too
Record any meeting, in any app.
- Desktop app records system audio and your mic
- Live transcript, then speakers named and written up
- Or a bot joins Zoom, Google Meet and Teams to record
Record a conversation on your phone.
- Pause and pick up where you left off
- Summary and sentiment once it uploads
- Filed as a conversation you can search
Chats and email get written up too.
- Website chat, SMS and email threads
- Summary, sentiment and outcome when you close one
- Follow-ups suggested, just like a call
Your playbook, live on the call.
- Spots the objections your team wrote down
- Shows your team's answer on screen
- Scores the call against the playbook after
It drafts the follow-up. You say yes.
Find what was said, weeks later.
- Ask Stella about any conversationIt reads transcripts and summaries.
- Search by meaningFind it without the exact words.
- Filter by outcome and sentimentBoth are fields on every conversation.
- Count calls and meetings per repBy outcome or direction.Reporting →
- Track coaching scoresOver 7, 30, 60 or 90 days.Call Coaching →
Recording, on your terms.
Set it for the workspace or per phone number, and write or record your own announcement. Consent law varies, so check yours.
Does the meeting bot write a transcript?
Not yet. It saves the meeting's recording. For a transcript and summary, record the meeting with the desktop app.
How soon is the summary ready?
Seconds after a call ends, or after you close a thread. On calls, live notes build while you talk.
Can it create tasks on its own?
No. It suggests follow-ups, and nothing is created until someone approves one.
Does it work on email and chat?
Yes. Close a thread and it gets the same summary, sentiment and follow-ups. Transcripts and talk ratio are for calls and meetings.
Keep everything your customers tell you.
Plans from $39 a seat a month, billed annually. See pricing